We're happy to help with a return.
If you'd like, our team can first take a quick look at whether an adjustment to placement, intensity, or contact would help, and talk through the options available to you — such as extending your return window or adding Premium access.
If you'd still like to go ahead, email us at support@vagustim.io with your order number. As long as you're within the return window, our team will walk you through the steps.
As a practical note, return shipping is generally the customer's responsibility unless we've arranged otherwise.