No. Do not open, repair, modify, or attempt to reconfigure your Vagustim yourself. Opening or modifying the product carries a risk of electric shock, and an open Vagustim casing terminates the product warranty.
All repairs, modifications, and reconfigurations must be performed only by the manufacturer's authorised personnel.
If your device is damaged or malfunctioning
Stop using it and contact the manufacturer or your distributor. If you purchased from a reseller, contact us directly rather than attempting a repair — this avoids incorrect readings or potential harm.
You can reach us at support@vagustim.io. Our team will help troubleshoot the issue and determine whether a replacement battery, replacement earset, warranty review, or another step is needed.