Vagustim App

App Stability

• The app keeps crashing or freezing.
• It still crashes after reinstalling, or only during one action.
• How to Find the EMDR Program
• How to Run the Device Functionality Test
• My wearable device is not connecting — what should I do?

Account & Login

• I can't log in or my account isn't recognized.
• It says “already another active subscriber,” or I lost access after changing phones.
• How is my data protected in the Vagustim app?

Premium & HRV

• What's the difference between Free and Premium?
• How do I activate my Premium with a Premium code?
• I paid for Premium but it isn't unlocking.
• How do I activate my free Premium trial?
• Premium still isn't recognized after Restore — or it's on another account/phone.
• I tried all the tips and HRV still fails.

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